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Account
Information
Making Payments
Browsers and
Security
Account
Information Section
The amount due on my account is not
correct.
Please
submit your balance dispute in writing to Penn Credit
Corporation. Include your Penn Credit reference number,
amounts disputed, reason for dispute, and any additional
documents to support your claim. Penn Credit will contact
you with the results of our investigation.
Please mail your information to:
Penn Credit Corporation
P.O. Box 988
Harrisburg, PA 17108
OR
Fax your information to:
717-238-0901
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Why doesn't my recent payment reflect on
my account balance?
Please
allow up to 5 business days for the payment to actually be
applied to your account. If your account has not been
adjusted in 5 business days, please send a copy of any
documentation of your payment, such as receipt, copy of
cancelled check, or credit card statement. Be sure to
include your Penn Credit reference number. Penn Credit will
contact you with the results of our investigation.
Please mail your information to:
Penn Credit Corporation
P.O. Box 988
Harrisburg, PA 17108
OR
Fax your information to:
717-238-0901
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Making Payments
Section
Is paying my bill online safe?
Making
payments online is actually as safe and dependable as paying
by mail. We have implemented a state-of-the-art secure
network for processing payments. This system uses
cutting-edge encryption technology to ensure that only those
approved by you can have access to your confidential
information.
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What forms of payment can I use to pay my
bill?
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What information is needed to pay by
electronic check?
You
will need your ABA Routing number and the Account number.
The diagram below depicts where you can find this
information on your check.
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How do I know that my payment was made?
After
completing the payment process, a Confirmation Page with a
corresponding Payment Confirmation Number will be displayed.
We encourage you to print this page for your records.
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How long does it take for my payment to
be applied to my account?
Please
allow up to 5 business days for the payment to actually be
applied to your account.
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What is the Service Fee?
The
service fee is an operating expense charged for using the
online payment system.
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Can I setup a payment plan?
Payment
plans vary by type debt, but are available in most cases.
Agents are available at 800-900-1380 to assist you with your
specific needs.
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Browsers and
Security
Why do I need 128 bit encryption?
Encryption strength indicates the relativity difficulty of
deciphering information in an encrypted transmission. Common
encryption strengths include 40, 56, and 128 bit. As an
example, 128 bit encryption is roughly
309,485,009,821,345,068,724,781,056 times stronger than 40
bit encryption. That is why 128 bit encryption is generally
considered the standard for properly securing sensitive data
across the Internet. This protects YOU.
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How do I check to see if my browser
is updated to 128 bit encryption?
-
In order to check if
your browser has this capability (and upgrade, if
needed) you can do the following:
-
Select the "Help" button
on the menu of your browser
-
Select the "About"
button within this menu
For Internet Explorer read the "Cipher Strength", for
Netscape it will say "This version supports 128 bit
security"
-
If it says anything less
than "128" you will need to update your security
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Microsoft Internet Explorer Users
If you are using a version of
Internet Explorer prior to version 5.5, your default
advanced settings may need to be modified. Go to the Tools >
Internet Options ... menu option. Click on the "Advanced"
tab and scroll down to the section entitled "Security."
Please make sure that the
following items are checked:
Use PCT 1.0
Use SSL 2.0
Use SSL 3.0
Use TLS 1.0
When you're done, click "OK" or "Apply."
If that does not allow you to
browse our site, you may wish to consider upgrading your
browser.
The latest versions of
Microsoft Internet Explorer come with 128-bit encryption.
You can either upgrade the security features of your browser
or upgrade to a newer version of Internet Explorer.
Internet Explorer High
Encryption Pack:
http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp.
Upgrade to the latest version
of Internet Explorer:
http://www.microsoft.com/windows/ie/downloads/default.asp
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Netscape Navigator Users
Click on the "Security" icon
located in the toolbar of your browser. Click on the
"Navigator" link to see your browser security settings.
Please make sure that the following settings are enabled
(checked):
Enable SSL (Security Sockets
Layer) v2
Enable SSL (Security Sockets Layer) v3
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How do I update Internet Explorer?
Go to:
http://www.microsoft.com/windows/ie/default.mspx. This will
allow you to download IE 6.0 with 128 bit encryption.
If you do not wish to upgrade to the latest browser, but
only to add the high level encryption, Go to:
http://www.microsoft.com/windows/ie/downloads/recommended/default.mspx
Find your browser level on the right side of the page and do
the download. Please note that if you are using Windows
2000, with I.E. 5.5 you will need the Windows 2000 High
Encryption Pack.
How to download and install:
Click the link under Download for your browser version.
Choose Open this program from its current location and click
OK.
Click Yes if asked whether you would like to install and run
Microsoft Internet Explorer High Encryption Pack.
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How do I update Netscape?
Go to:
http://browser.netscape.com/ns8/
Download and install the latest version, according to the
instructions provided on the web site.
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What if I have a different browser?
For other browser versions,
go to the home page of your selected browser and update to a
version with 128 bit encryption.
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